Terms of service

 

Refund and Return Policy for Shuto Modest Boutique

Exchanges Only Policy

At Shuto Modest Boutique, we strive to provide the best shopping experience for our customers. We understand that sometimes, you may need to exchange an item. Therefore, we offer exchanges under the following conditions:

  1. Eligibility for Exchange:

    • Items must be in the same ideal condition as when you received them.
    • Items must be unworn, unwashed, and with all original tags attached.
    • Exchanges must be requested within 5 days of receiving your order.
    • The original receipt or proof of purchase must be provided.

  2. Non-Exchangeable Items:

    • Gift cards
    • Sale items or items purchased with a discount code
    • Custom or personalized items
    • Intimate items (e.g., under-dress, undercaps) for hygiene reasons

Exchange Process

  1. Initiate an Exchange:

    • To start an exchange, please email our customer service team at info@shutomodestboutique.com with your order number, the item you wish to exchange, and the reason for the exchange.

  2. Shipping for Exchanges:

    • Customers are responsible for shipping costs associated with returning the item for exchange.
    • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

  3. Exchange Address:

    • Shuto Modest Boutique
    • 420 Village Dr. 400
    • Murphy, TX 75094

  4. Processing Exchanges:

    • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your exchange.
    • If approved, we will process your exchange and send out the new item within 3-5 business days.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at support@shutomodestboutique.com with your order number and a photo of the item’s condition. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or need further assistance, please contact us at info@shutomodestboutique.com or call us at (972) 525-2278.

Thank you for shopping with Shuto Modest Boutique!

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Terms of Service for Shuto Modest Boutique

Overview

Welcome to Shuto Modest Boutique. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

General Conditions

  1. Acceptance of Terms:

    • By using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

  2. Changes to Terms:

    • We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

  3. Eligibility:

    • You must be at least 18 years old to use our website. By using our website, you represent and warrant that you meet this requirement.

Use of Our Website

  1. Website Content:

    • The content of our website is for your general information and use only. It is subject to change without notice.

  2. User Conduct:

    • You agree not to use our website for any unlawful purpose or in any way that could harm our website or impair anyone else’s use or enjoyment of it.

  3. Intellectual Property:

    • All content on our website, including text, graphics, logos, images, and software, is the property of Shuto Modest Boutique and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.

Orders and Payments

  1. Order Acceptance:

    • We reserve the right to refuse or cancel any order for any reason at any time. If your order is canceled, we will notify you and refund any payment made.

  2. Pricing and Availability:

    • All prices are subject to change without notice. We make every effort to ensure that the prices and availability of products are accurate, but errors may occur.

  3. Payment:

    • By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the amount due.

Shipping and Delivery

  1. Shipping Policy:
    • Our Shipping Policy, which describes how we handle shipping and delivery, is incorporated into these terms. Please review it for more details.

Returns and Exchanges

  1. Exchange Policy:
    • Our Refund and Return Policy, which describes how we handle exchanges, is incorporated into these terms. Please review it for more details.

Limitation of Liability

  1. Disclaimer of Warranties:

    • Our website and services are provided “as is” and “as available” without any warranties of any kind, either express or implied.

  2. Limitation of Liability:

    • Shuto Modest Boutique shall not be liable for any damages arising out of or in connection with your use of our website or services. This includes direct, indirect, incidental, consequential, and punitive damages.

Governing Law

  1. Applicable Law:

    • These Terms of Service shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles.

  2. Dispute Resolution:

    • Any disputes arising out of or relating to these terms or your use of our website shall be resolved through binding arbitration in Texas.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Thank you for choosing Shuto Modest Boutique!